We shall show the pricing of our products clearly to you, including all fees and charges;
We shall not knowingly overburden you with debt or other services;
While debt collection processes must include energetic pursuit of defaulters, we shall treat you with dignity;
We shall make clear the manner in which our products and services work, our commitments to you, and your contractual obligations and responsibilities;
Should a problem arise, our goal is to resolve the matter through prompt and fair reconciliation with you;
We shall keep our word and honor our agreements;
We shall continue to resource, equip, and support you toward transformational life change.
We shall behave in a Christ‐like manner toward you;
We shall treat you with dignity, fairness, and respect, free from discrimination;
We shall make every possible effort to provide responsive and affordable financial products and transformation services to you;
HFM staff faith motivation inspiration
- WE BELIEVE WHERE OTHERS DOUBT,
- WE WORK WHERE OTHERS REFUSE,
- WE STAY WHERE OTHERS QUIT,
- WE WINWHERE OTHERS LOSE
We look forward to Serving you!
Our Physical Offices
Monday – Friday
8:00am – 4:00pm
Saturday – Sunday
11:00am – 3:00pm
Commune Mukaza, Zone Rohero, Boulevard De L’uprona N:31 Province Bujumbura-Mairie
Telephone: (+257) 22 28 02 02
WELCOME TO HAUGE FAMILY MICROFINANCE, UMURYANGO S.A
HFM focus is in Burundians who are under banked but economically active mainly based in rural areas
We provides loans and offer savings facilities to the public in rural areas to help the economically productive poor out of poverty by providing business training and small loans used to generate income, enabling them to climb out of poverty. The HFM’s Methodology is to educate the poor who work in a small group loan and help them develop their business ideas and activities in order to grow. Through education, practice, mentoring and empowerment, HFM helps poor people realize their vision of becoming self-sustainable in an ever-growing and growing entrepreneurial environment.
Transparency, Integrity, Honesty, Availability.
- We identify and value the poor
- We exist to serve
- We exist to provide timely and quality services
- We are stewards
- We work and keep our integrity high in all our actions
WE ARE READY TO SERVE YOU,
COME JOIN THE HAUGE FAMILY TODAY!